Consultations are by appointment and can be booked in person at the surgery or by telephone during opening hours.
You can also BOOK APPOINTMENTS ON-LINE, via Patient Access ( you are required to register for this service).
To Register for this service - please ask for your registration details at Reception. Registration details are valid for a period of 28 days. If you do not register within this time - you must request new registration details.
*Once you register for this service, you can access appointments via the Appointments Icon on the Home Page.*
Only GP appointments can be booked on-line. For nurse appointments you must contact the surgery.
You will normally be offered an appointment within 48 hours, however, if you ask to see a particular doctor you may have to wait longer.
Video Call ( Attend Anywhere / Near Me)
An appointment by video from your home or wherever is convenient to you. The GP will let you know when your appointment is. When instructed, please use the following link to start your call.
*To access the system you must do so via either Google Chrome or Safari*.
NB - You will have access to the virtual waiting room at all times. However, without an appointment from the GP, no one will connect with you for a consultation.
More information about NHS Near Me use in NHS Scotland and in NHS Grampian is available by clicking on the following links: NHS Scotland Near Me information
For Technical Requirements to run an NHS Near Me video call click here: Technical Requirements
For Troubleshooting tips if you experience difficulties using NHS Near Me click here: Troubleshooting tips
Please telephone the surgery as soon as possible after 08:30 so that an urgent appointment can be made for that day.
Every day, a duty doctor is available for emergency calls between 08:00 - 18:00. Please call the surgery for contact details.
To speak to a doctor please telephone the surgery between 11:30 - 12:00. If the person you wish to speak to is unavailable you will be advised of a suitable time to call back.
In a number of cases it might be worth considering an appointment with a practice nurse rather than a doctor. Practice nurses are qualified to deal with many conditions and you may be seen more quickly.
Nurse appointments cannot be booked via the Online Service.
A Nurse Pracitioner is an experienced specialist nurse who is able to examine, diagnose and prescribe for some of the most common conditions in General Practice. It may be more appropriate to see the Nurse Practitioner than a GP. The receptionists are able to confirm conditions that are suitable to be seen by the Nurse Practitoner.
If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else. If you are registered for Patient Acces, you can cancel your appointments on-line.